FAQ

How can I order ?
You can order easily using our online platform. When you find a product you need, you can add it to cart, login and go through the ordering process.
What payment methods can I use ?
PayPal
Credit/Debit Card (Checkout via PayPal)
How do we prepare orders?
📦 Order Processing & Delivery Time
Handling Time: 3–7 business days
Standard Shipping: 10–20 business days
Total Receiving Time = Handling Time + Shipping Time
We strive to process and ship your order as quickly as possible. Once your order is shipped, you will receive a confirmation email with your tracking number.
💳 Shipping Costs
Please note that the product prices displayed on our website do not include shipping costs.
Shipping fees are calculated and displayed at checkout before you complete your purchase.
Shipping Details by Destination:
Country/Region Shipping Method Estimated Shipping Time Shipping Fee US / UK / AUS / CA Standard Shipping 10–20 Business Days
$7.99 for orders below $69
Free for orders over $69
Where can i find my tracking code?
Your tracking code is included in your shipping confirmation email. Please allow 1 to 3 business days for the tracking information to be updated on the logistics tracking websites. If you require assistance, feel free to reach out to us with your order number or the email address you used to place the order at service@quietey.com.
How can I get the latest information about products and promotions?
You can subscribe to our email newsletter to be the first to know about new product releases, promotions and special offers. You can also follow our social media pages to get the latest updates and customer feedback.
Need Help?
You can contact our customer Support team via e-mail:service@quietey.com
Our customer support is available Monday to Friday: 9:00am-6:00pm.
Average answer time: 24-48h.
If you have any questions about your purchase, we will do everything we can to resolve your issue.